What is a wireless call button used for in large retail stores?
A customer looking for a sales assistant on the shop floor, at a fitting room or the after-sales counter often ends up leaving without buying. The ServiceBip™ wireless call button placed at key points lets shoppers call an assistant without a microphone announcement disrupting the whole sales floor.
The assistant receives the call with the precise location (“ELECTRONICS AISLE”, “FITTING ROOM 3”, “CHECKOUT 8”) and heads there directly. It is a self-contained on-site paging system, installed with no building work in a store that stays open.
Everyday benefits
- Improved conversion rate: the customer gets an answer instead of leaving
- No more repeated microphone announcements, a more pleasant store atmosphere
- Backup call to checkout to shorten queues
- Rolled out aisle by aisle, with no wiring or store closure
Which ServiceBip equipment should you choose?
The ServiceBip™ wireless call button equips technical aisles, fitting rooms, after-sales counters and end-of-aisle displays. Assistants wear the ServiceWatch™ receiver watch to stay reachable across the whole store, and the ServiceLight™ light flash in the stockroom or at checkout makes the call visible despite background noise. The link is direct radio on the 433.92 MHz band (short-range radio devices per ANFR), with no wifi, no wiring and no subscription; range reaches 300 m in open field and up to 2 km with the ServiceAmpli™ repeater.
Frequently asked questions
How many call points can be installed?
Up to 99 buttons per receiver, each identified by an aisle or station label.
Does the range cover a large store?
300 m in open field, and up to 2 km with the ServiceAmpli™ repeater for hypermarkets and multi-level stores.
See also our solutions for specialty stores, accessibility for people with reduced mobility and warehouse / logistics, or request a custom quote.