What is a wireless call button used for in a pharmacy?
At the counter, leaving a customer to fetch a pharmacy assistant from the back office or the pharmacist from orthopaedics makes the whole queue wait. The ServiceBip™ wireless call button placed at every sales point lets staff call for backup without moving or raising their voice in front of customers.
The back office and stockroom receive the request with the counter number. The pharmacist can also be called for a pharmaceutical consultation or a substitution. A self-contained on-site paging system, with no wifi or wiring.
Everyday benefits
- Shorter queues: backup at the counter with one gesture
- Pharmacist called for advice without interrupting other stations
- Confidential area and orthopaedics connected to the main counter
- Discretion: no announcement, no ringing on the customer side
Which ServiceBip equipment should you choose?
The ServiceBip™ wireless call button equips counters, the confidential area, orthopaedics and the back office. Assistants and the pharmacist wear the ServiceWatch™ receiver watch; a ServiceScreen™ display or a ServiceLight™ light flash in the stockroom centralises calls. The link is direct radio on the 433.92 MHz band (short-range radio devices per ANFR), with no wifi, no wiring and no subscription; range reaches 300 m in open field and up to 2 km with the ServiceAmpli™ repeater.
Frequently asked questions
Is the call visible or audible to customers?
No: the alert only appears on the team’s receivers, with no ringing on the pharmacy floor.
How many stations can be equipped?
As many as needed: each button carries a station label and the receiver shows exactly where the call comes from.
See also our solutions for dental practices, clinics, large retail stores and nursing homes, or request a custom quote.